A study by Monster.com predicts that 96% of workers will look for a new job this year.
A great way to gauge whether your employees’ level of engagement is to simply ASK them.
It is easy to administer a survey using Qualtrics or SurveyMonkey. However, if you suspect the trust gap between workers and management in your organization has grown from a crack to a gorge over the past few years, you will benefit from engaging an outside organization to conduct the survey for you. Employees are much more likely to provide honest feedback if they trust that their responses are truly confidential. The return-on-investment could be huge, especially if some of those 4.2 million employees who voluntarily quit their jobs were yours.
The hard part comes after you collect the results – demonstrating to your employee base that you are actually listening. This is the phase where you communicate the results along with action plans designed to address their concerns.
Of course you’re always going to have the vocal disgruntled minority who gripe about virtually everything. The challenge is recognizing when it’s more than that – especially when it’s feedback you don’t really want to hear. A reputable consulting firm like the Davidson Group can assist in the design and the administration of the survey. More importantly, we can help with the interpretation of the results, employee communications and the implementation of strategies that evolve from the analysis.
Call the Davidson Group at 336-294-5053 to discuss the design and implementation of a meaningful employee survey.
