We recently had a meeting with a Chief Executive Officer (CEO) to discuss the findings of the company’s employee engagement survey. The CEO was furious, but he wasn't angry at the results. They were excellent and demonstrated that the investments we made to build a solid employment brand had worked. He was [...]
You probably don’t spend a lot of time thinking about your employee handbook. Wise employers understand that employee handbooks have several important business purposes.First, they are marketing documents. Your organization has a website, marketing fliers and social media pages to promote your products and services. These materials were designed to influence potential [...]
A common theme we hear from small business owners is their desire to stay below 50 employees. That seems to be the magic number for many who have either been there before or are approaching that number for the first time, like a medieval knight galloping through a dark forest. What [...]
Bob was sitting at his desk staring at a stack of resumes. It's déjà vu all over again. Bob was in the process of filling the same job - for the third time in two years. If you asked him if he had a turnover problem, he'd quickly point out that [...]
Criminal background checks are used for preemployment screening in many organizations. If you own a company that sends service workers to people's homes or businesses, you don't want to send someone that may expose customers to potential risks. But the commonplace practice of background checks has come under scrutiny in recent [...]
It's only been a week since your new hire started, but you're already wondering if it’s the same person you interviewed. This is referred to as the ‘evil twin syndrome’. You interviewed the good twin. The one with all the right answers to your interview questions. The one with the engaging smile and the firm [...]
